Return Policy

  • No Return on Coffee or Tea: Due to its perishable nature, coffee & tea products are non-returnable unless your order arrives damaged.

  • Damaged Orders: If your order arrives damaged, contact us within 48 hours of delivery to arrange an exchange. No exchanges or returns will be accepted after this 48-hour window. Time is of the essence. Be sure to inspect your order upon delivery and notify us immediately of any issues.

  • FREE SHIPPING TO USA CUSTOMERS

  • Shipping Charges: 

    Express shipping fees (Next Day Air, 2nd Day Air, 3 Day Select, or similar) are non-refundable.

    Ground shipping is only refundable if our shipping department is at fault and your order arrived damaged.